Cloud Cream Serenity Kaftan

We offer free standard shipping worldwide.

Timelines for delivery are as follows -

Ready to Wear items -
1. Dubai - Orders placed before 4PM will be delivered on the same day
2. ⁠Rest of UAE - Orders placed before 10PM will be delivered on the next day
3. ⁠GCC and Global - All orders will be delivered within 4-5 business days

Pre-Order items -
All “Pre-order” items will be shipped within 10 - 15 business days worldwide. We will keep you updated at every step of your order - from the point of payment to delivery.

For any concerns or requests, please feel free to reach out to us on WhatsApp and we’d love to assist you with all your queries.

Read Full Shippping Policy

We offer exchanges only, except in cases where the product is defective or wrong delivered.

We do not provide returns or refunds.
Exchanges must be initiated within 1-2 days of receiving your order, and the
item must be in its original, unused condition. Please contact us with proof of purchase to begin the exchange process. Customers are responsible for return (For exchange) shipping costs.

(NOTE: THERE IS NO RETURNS ONLY EXCHANGE OF PRODUCT)

We guarantee to exchange any goods that are delivered to you damaged or faulty.
This guarantee requires you to inform us immediately of the problem. Shipping
costs for returned goods are the responsibility of the customer.

Read Full Exchange Policy